Chronology

Experience

Growth & Search Advisory

Nov 2024 - Present
Seo Rise • Ahmedabad

A deliberate consulting stint to get hands-on with Ai-led sales and marketing systems, instead of reading about them.

  • Built GTM, search and demand generation systems for B2B and D2C clients, strategy through execution.
  • Ran Ai-assisted outreach across client pipelines: prospect research, account prioritisation, messaging, follow-up.
  • Delivered three client web platforms end to end, with conversion-focused content and lead capture.

Dy. General Manager, Enterprise Sales

Sep 2023 - Oct 2024
Jio • Gujarat

State leadership across four revenue programmes, Enterprise, SMB, IoT and D2C, worth ₹20 Cr+ a year across 126 retail centres.

  • Grew the enterprise partner network 210% in four months by recruiting partners already trusted inside SME accounts.
  • Moved active partner participation from 20% to 45% with joint account planning, lead sharing, faster commission settlement and monthly reviews.
  • Ran the full B2B cycle for JioFiber, Mpls, Cloud and Mobility on Microsoft Dynamics 365.
  • Led 3 territory managers and 40 channel sellers.

State Lead - Digital Home Delivery (D2C & E-commerce)

Apr 2015 - Aug 2023
Jio • Gujarat

In 2015 nobody delivered SIM cards to the doorstep. We built Gujarat's first telecom D2C operation from zero, and it became Jio's national template.

  • Scaled to 2,500-3,000 daily orders at 94% on-time delivery and roughly ₹10 Cr in annual revenue.
  • Connected jio.com and app demand to 126 urban and rural retail centres on a 48-hour SLA with live tracking.
  • Tripled per-store productivity from 4 to 12 units in 18 months.
  • Expanded into tier-2 and tier-3 towns, recruiting and onboarding 200+ staff.

SMB Sales Growth & Team Leadership

Apr 2016 - May 2018
Jio • Gujarat

Held alongside the D2C charge: direct B2B sales of Jio's enterprise products to an industry-agnostic SMB base.

  • Acquired 20,000 SME customers in one year at ₹50 lakh average monthly recurring revenue.
  • Built a 200-member team from scratch and developed 14 team leaders from within. Top revenue rank in the region.
  • Sustained 120%+ quarterly attainment through territory design and account prioritisation.
  • Cut the sales cycle 35% with CRM automation; coaching routines cut attrition 30%.

Senior Lead, Product & Marketing Strategy

Dec 2010 - Mar 2015
Mts - Sistema Shyam Teleservices • Ahmedabad

Owned Gujarat's prepaid voice and data portfolio. Every decision came from recharge patterns, competitor tracking and direct customer feedback.

  • Generated ₹15 Cr+ in annual revenue through product, pricing and promotion decisions.
  • Grew the data card base 35% and Arpu 25%; product adoption rose 40% after restructuring prepaid offers.
  • A 90-day data card recharge plan brought lapsed users back; state data market share grew 12%.

Product Manager - Enterprise Data & Mobility

May 2008 - Aug 2010
Vodafone Essar • Gujarat

Owned the enterprise data and mobility portfolio: top 200 accounts, ₹1.8 Cr in monthly recurring revenue.

  • Doubled BlackBerry postpaid activations across corporate and retail channels.
  • Built a live order-entry solution for a pharma leader so medical reps could place orders during doctor visits.
  • Drove SaaS adoption across corporate and government accounts.

Branch Manager

Jul 2007 - May 2008
ICICI Securities

Set up a new branch, recruited and trained 9 relationship managers.

  • Built the branch to No. 1 nationally in online mutual fund sales at ₹75 lakh monthly investments.
  • Customer financial goals first, product pitch second. That drove the repeat investment.

Corporate Accounts & Business Development

2003 - 2010
Hutch, Fedora Solutions, Tata Teleservices, Aircel

Where the key account discipline started.

  • Hutch: 90% retention on key corporate accounts and 20 new enterprise wins.
  • Aircel: college sales across four cities, SIM and Vas up 11% month on month, No. 1 pan-India in unique app downloads.
  • Fedora Solutions: improved Us medical billing receivables 11%.